Privacy Policy for Loamy

Last Updated: January 10, 2026

Loamy ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Loamy and our website https://loamyapp.com (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the Service.

1. Information We Collect

Account Information

When you create an account, we collect:

Email address - Used for account authentication and communication
Password - Stored securely using industry-standard encryption (we never store plain text passwords)
Experience level - Your self-reported bike maintenance experience (beginner, intermediate, advanced)

Strava Integration Data

If you choose to connect your Strava account, we collect:

Strava athlete ID - Your unique identifier on Strava
OAuth tokens - Encrypted tokens that allow us to access your Strava data on your behalf
Activity data - Including:
- Ride distance and duration
- Moving time and elapsed time
- Elevation gain
- Activity date and time
- Gear (bike) used for each activity
- Sport type (cycling, mountain biking, etc.)
Bike information from Strava - Bike names, IDs, and basic specifications

Bike Information

We collect information about your bikes, whether imported from Strava or manually entered:

Bike name and nickname
Bike type (mountain, road, gravel, etc.)
Components (suspension fork, rear shock, dropper post, etc.)
Tracking start date for maintenance calculations
Service preferences for each bike

Maintenance Records

When you log maintenance activities, we store:

Type of service performed
Date of service
Riding hours at time of service
Optional notes you provide

Device Information

We may automatically collect:

Device type and operating system
Push notification tokens (if you enable notifications)
App version

2. How We Use Your Information

We use the information we collect to:

Provide the Service - Calculate when maintenance is due based on your riding activity
Track your bikes - Monitor usage across multiple bikes and components
Send notifications - Remind you when services are due (if enabled)
Improve the Service - Understand how users interact with the app to make improvements
Communicate with you - Send important updates about your account or the Service
Provide support - Respond to your questions and resolve issues

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service providers - With trusted third parties who help us operate the Service (e.g., hosting providers, email services), bound by confidentiality agreements
Legal requirements - If required by law or to protect our rights
Business transfers - In connection with a merger, acquisition, or sale of assets

4. Strava Data

Important: Your Strava data is accessed through Strava's official API with your explicit permission. You can disconnect your Strava account at any time through the app settings, which will:

Revoke our access to your Strava account
Stop syncing new activities
Retain previously synced data for your maintenance tracking (unless you delete your account)

We only access the Strava data necessary to provide the Service. We do not access your Strava social features, comments, kudos, or other athletes' data.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. You can request deletion of your account and all associated data at any time through the app settings or by contacting us.

6. Data Security

We implement industry-standard security measures to protect your information:

Encrypted data transmission (HTTPS/TLS)
Encrypted storage of sensitive data (passwords, OAuth tokens)
Secure authentication using JWT tokens
Regular security reviews

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access - Request a copy of your personal data
Correct - Update or correct inaccurate information
Delete - Request deletion of your account and data
Disconnect - Remove the Strava connection at any time
Opt-out - Disable push notifications

To exercise these rights, use the settings within the app or contact us at the email below.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: getloamyapp@gmail.com

Website: https://loamyapp.com